
Why Landlords & Tenants should use a UKALA Agent
It is vital in this fast-moving world that tenants and landlords avoid potential scams by people claiming to be letting agents or property professionals and in fact are not. There are also still unregulated letting agents operating illegally. You can avoid these by ensuring your agent is a current UKALA member.
​
All UKALA agents are bound by a Code of Practice, have automatic Client Money Protection cover through a Government-approved scheme and are members of an Independent Redress Scheme which provides fully impartial dispute resolution between your letting agent and you.
​
Click here to check UKALA registered agents
​
​
​
What is Client Money Protection
What is Client Money Protection? Client money protection insurance (CMP) is an insurance product for Letting and Property Management agents. CMP protects tenants and landlords from misappropriation of client monies by the agent i.e. theft of client monies by a Director, Principal or Partner.
​
​
​
​
​
​
Your money is protected in compliance with one of our trusted Client Money Protection scheme providers and will be held in a designated client account.Your money is protected in compliance with one of our trusted Client Money Protection scheme providers and will be held in a designated client account.
For more details about how Candlin and Co protects your money, please refer to our Client Money Handling Procedures documentation which covers the providers we use, where your money is held and the systems in place to ensure it is protected.
Client Money Handling Procedure