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A Guide to Renting

Finding the right property

We will then keep you updated via email and telephone on any new properties that match your needs as they become available.


Found somewhere

Once you have made your decision and chosen a property we will put your offer forward to the Landlord including any specific requirements you may have.

Tenant Costs

Holding Deposit:  A holding deposit capped at one week’s rent.

Rent:  The contractual amount due every month in advance.

Security Deposit:  A security deposit is required for any breach of the tenant’s contractual obligation to the landlord capped at 5 weeks rent.

Late payment of Rent:  Pay interest on any amounts of Rent due and in arrears by in excess of 14 days at the rate of 4% above the Bank of England annual base rate calculated on a day to day basis from the date that the same shall become due until payment in full is made.

Utility Bills:  Payment for which will be the tenant’s liability for the period of the tenancy unless otherwise stated.

Lost keys:  This will be the cost of replacing a lost key(s) or other security devices: £50  or reasonable costs incurred if higher when requested by the tenant. If locks need to be replaced, the cost of the locksmith, new locks and keys will be charged to the tenant.

Variation to the contract (Assured Tenancy Agreement):  £50 + VAT All costs quoted are inclusive of VAT & subject to the terms and conditions of an Assured Shorthold Tenancy Agreement.

Holding Deposit

Once your offer has been agreed a holding deposit capped at one weeks rent is required. Please note: The holding deposit will be non-refundable if:

·An applicant or guarantor withdraws from the tenancy application or fails to take reasonable steps to enter into a tenancy within the agreed timescale.

·An applicant fails a Right to Rent check

·An applicant or guarantor provides false or misleading information

The Holding Deposit does not constitute the offer of acceptance of a tenancy until such time as successful referencing is completed and the Tenancy Agreement is signed and executed by both parties. We will liaise with you to agree on a start date for the tenancy

What happens next?

You will be asked to verify your identity and current addres­s requesting you provide two original identification documents (not photocopies faxes or internet printouts):

·Identity: either a current and valid full passport (certified copies must show nationality, place and date of birth, passport number, expiry date, photograph and signature) or photographic driving licence (both parts).

·Home address: for example a household utility bill (eg gas, electric, water or fixed line telephone but not a mobile phone bill). It must be no more than three months old and show your name and current address.

We will then arrange for you to complete an online application which will:

·guide you through the referencing process.

·keep you up to date on progress.

·complete the tenancy agreement and all associated paperwork.

·collect the initial move in monies.


The Referencing Process

We use Rent4sure who undertake referencing and credit checks for both applicants and Guarantors (if a Guarantor is necessary) as Landlord’s always seek reassurance about the Tenants suitability. The referencing agent will contact you directly and some or all of the following documents may be required:

·References from previous landlords – you may be asked to give the details of where you have lived within the last 3 years

·A credit check – this will allow them to see if you have a good history of paying your bills

·Your bank details – including bank name, account number and sort-code

·Details of your employment – your employer, job title, payroll number, salary, previous employer, etc.